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Comprehensive IT Equipment Maintenance &Support

We have a maintenance program that is designed for immediate response with escalation procedures for status and progression of calls. We offer an extended range of services linked to a MONTHLY PAYMENT PLAN.

Our Comprehensive Maintenance program offers the client a comprehensive contract cover on Hardware, Software, Cabling and Operating Systems. This can be tailored to any particular requirement.

An all-inclusive fixed monthly fee provides:

  • Unlimited telephone support calls to our Helpdesk
  • Unlimited call outs to your site (3-hour on site)
  • A Personal account manager offering strategic IT advice and assistance
  • Rouitine proactive server health checks and reports
  • Equipment audits and recommendations

 

 

 
      
 

Networks design

Business Continuity

Network security

IT Systems integration

Maintenance agreements

Warranty Policy

Repairs and upgrades

Enterprise solutions

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  Products    
  Panasonic Telephone Systems
  Canon photocopiers and Faxes
  Dell PCs, Laptops and servers
  Toshiba Laptops
  Acer products
  HP Printers and servers
  Networks products: Cisco & 3Com
  Multimedia Projectors
  GFI Enterprise Solutions
  Microsoft Solutions
  Enterprise Software Solutions
  Accessories

 

 

Terms & Conditions

©2005 Bitwork Technologies Ltd